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YOUR INPUT
Contact Us
Contact Us > Your Input
* Required Fields
*KL&J Project Manager:
KL&J Project Number:
*Description of Project:
Evaluate Criteria
Conclusion
Cooperativeness:
Understands and relates to client's needs and expectations; responsiveness; flexibility
Exceeded Expectation
Met Expectation
Needs Improvement
Serious Problem
N/A
Communication:
Listens to client; provides timely information on progress/problems
Exceeded Expectation
Met Expectation
Needs Improvement
Serious Problem
N/A
Dependability:
Highest priority given to solving client's problems; cost-effectiveness
Exceeded Expectation
Met Expectation
Needs Improvement
Serious Problem
N/A
Attitude:
Consistency; promises kept; credibility, trustworthiness
Exceeded Expectation
Met Expectation
Needs Improvement
Serious Problem
N/A
Timeliness:
On-time delivery; expeditious completion of tasks
Exceeded Expectation
Met Expectation
Needs Improvement
Serious Problem
N/A
Technical Quality:
Completeness; accuracy; relevance
Exceeded Expectation
Met Expectation
Needs Improvement
Serious Problem
N/A
Documents:
Clarity of reports, drawings and other
Exceeded Expectation
Met Expectation
Needs Improvement
Serious Problem
N/A
Cost-effectiveness:
Value received based on actual cost of service
Exceeded Expectation
Met Expectation
Needs Improvement
Serious Problem
N/A
Overall:
How does our performance compare to that of other service firms you have worked with?
Exceeded Expectation
Met Expectation
Needs Improvement
Serious Problem
N/A
Other Comments :
May we use you as a reference for other potential clients?
Yes
No
* Your Name:
Your E-Mail:
* Your Company:
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